Job Description
About Us
MeQrez General Hospital (which is the first project of MeQrez health services S.C.) is a premier healthcare provider dedicated to delivering cutting-edge and unique medical services to patients with the highest level of professionalism and care. We believe in providing access to quality healthcare that is affordable, innovative, and patient-centric. Our unwavering commitment to excellence is seen in all our dedicated and result driven employees which makes us a reliable partner for your healthcare needs.
About You
We want individuals who support our mission of providing World class health service with loving care professionals and innovative technologies in a socially responsible manner. We expect all team members to share our vision and commitment to achieving our mission whilst internalizing our core Values which are Fear of God, Integrity, Compassion, Impartiality & Fairness, Excellence, Knowledge & Wisdom, and Teamwork & Authenticity.
1. JOB SUMMARY
Under general supervision of the Department Head, The Customer Service officer will be responsible for Greeting and tending to the needs of the customers of MeQrez General Hospital
2. DUTIES/TASKS
- Greet Customers on arrival
- Provide full information based on requests by Customers
- Represent the image of the hospital everyday
- Properly listen to Customers and give direction
- Communicate in a professional manner with Customers
- Always put the customers’ need ahead of oneself
- Perform other related tasks as assigned by immediate Supervisor
1.PERSON SPECIFICATION
A. Qualification Requirements
1. Education
- Minimum Grade 12 Completion/Diploma
- Trainings on Customer Service is a Plus
2. Experience
- A minimum of 1 year experience in customer handling
- Previous Experience in a Hospital/Hotel is a plus
B. Skills, Attitudes and Attributes
- Excellent Communication skills
- High Organizational Skill
- Has impeccable Customer handling Skills
- Strong personal commitment to the Values of MeQrez and to put it into practice;
Number of Position: (01)
Duty Station: Addis Ababa
Type of Employment: Full time
Salary: As per the company’s Salary Scale
How to Apply
Interested and qualified applicants should mail only their motivation letter and C.V, within ten (07) days from the date of this announcement to:
Human Resources Department, MeQrez Health Services S.C. Through the following e-mail address: hr.director@meqrezhealth.com
Due to the volume of applications, we will only contact shortlisted candidates, and we are unable to provide any feedback on unsuccessful applications.
Please mention the title of the position and workplace you applied for on the subject line of your email.
CANDIDATES WHO DO NOT FOLLOW THESE INSTRUCTIONS WILL NOT BE CONSIDERED.
MEQREZ HEALTH SERVICES S.C. STRONGLY ENCOURAGES FEMALE CANDIDATES TO APPLY!
