Ext/Vaca/0106/2025
The Customer Service Officer I
- is responsible to make/Check front office customer service support at the branch.
- will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Education
- Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.
Experience Requirement
- Minimum of 1 (One) Years relevant experience in a Bank
Competencies Required
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system
Requirement Skill
- Communication
- Accounting
Duty place: Dire Dawa
How To Apply
Interested and qualified applicants shall apply via the following link only
https://forms.gle/MqfBQrx6kNEzRbAEA
Only Shortlisted Candidates will be communicated.
if you need more information, please call us on
+251-11-5-260-795
