Customer Service Officer I for Addis Ababa

Ahadu Bank S.C

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Job Details

About the Job

The Customer Service Officer I

is responsible to

  • make/Check front office customer service support at the branch.
  • Will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries,
  • handle cash and non-cash transactions and all customer requests at the branch

Qualification Requirement

Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration

Experience Requirement

1 (One) year of relevant experience in a Bank

Competencies Required

  • Understands the basic mechanisms of general financial products and services.
  • Good knowledge of Bank’s accounting and procedures.
  • Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
  • Excellent command of Microsoft Office and good command of the core banking system

Required Skills

  • Customer Relationship Management (CRM)

How To Apply

Interested and Qualified applicants shall apply Via the following link only

https://forms.gle/hQNJsinxuzdXYErf9

Only Shortlisted Candidates will be communicated.

For more information, please call on 011-5-260-795

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Job information

Job City

Employment Type

Full-Time

Salary

As per company’s salary scale

Career Level

Entry level

Years of Experience

1

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