Customer Service Officer II

Hijra Bank S.C

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Job Details

Job Summary

Under close supervision, assists customers in filing out various forms; provides front line operations including account opening, local transfer, international money transfer, cash operations and other frontline banking operations; issues passbooks and cheque books to customers; keeps custody of customers’ specimen signature cards; initials deposit and withdrawal vouchers to verify accuracy of signatures. Identify payees of negotiable instruments; approves transactions when assigned as checker; answer customers enquiries; maintains fast, reliable and customer approached banking service; serves the bank customers as maker and checker.

Qualification

  • Bachelor’s degree in Accounting, Management, Economics, or related fields.

Experience

  • Two (2) years of Banking Operations experience. Knowledge of IFB will be advantageous
Requirement Skill
Marketing management, Business Management
Excellent customer service
Perks + Benefits

Housing

Medical Allowance

Transport Allowance

Training Opportunities

Piace
Degehabur, Harar, Dire Dawa, Jigjiga

How to Apply

Interested and qualified applicants should submit their, application letter, updated resume/CV, Experience and Educational Certificates within ten (10) days time from the date of this vacancy announcement https://forms.gle/83TrLUfQoGX44ejG6

 

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Job information

Job City

Employment Type

Full-Time

Salary

As per Company Scale

Career Level

Junior level

Years of Experience

2

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