About the Job
Position Summary
FAMA Import, Export & Services is seeking a skilled and innovation-driven IT & Innovation Officer to support the company’s IT operations, internal digital systems, and technology innovation initiatives.
The role involves providing IT support to employees, assisting with smart technology and IoT-related projects, researching emerging technologies, and helping develop or deploy internal systems that improve company efficiency and productivity.
Key Responsibilities
- Provide day-to-day IT support for employees and company systems.
- Troubleshoot hardware, software, networking, printer, and connectivity issues.
- Manage and maintain computers, networks, Wi-Fi systems, and IT equipment.
- Support smart technologies including IoT devices, smart poles, cameras, routers, LED systems, and related infrastructure.
- Research emerging technologies and recommend innovative solutions for company operations.
- Develop or assist in deploying internal productivity tools, automation systems, dashboards, and digital workflows.
- Support ERP, CRM, HR, inventory, and project management systems.
- Assist with cybersecurity, backups, system security, and data protection practices.
- Prepare technical documentation, reports, and system records.
- Coordinate with vendors, suppliers, and technical partners when required.
About You
- Bachelor’s Degree in IT, Computer Science, Software Engineering, Information Systems, or related fields.
- 1–3 years of relevant experience in IT support, networking, systems administration, innovation, or related areas.
- Strong knowledge of computer systems, networking, and troubleshooting.
- Familiarity with IoT systems, smart technologies, and automation tools is an advantage.
- Programming or software deployment knowledge is a major advantage.
Required Skills
- Problem-solving and analytical skills
- Strong communication and teamwork
- Innovation-oriented mindset
- Ability to learn and adapt quickly
- Good organisational and multitasking abilities
Preferred Experience
- IoT systems
- ERP/CRM platforms
- CCTV and access control systems
- AI tools and automation platforms
- Cloud systems and digital collaboration tools
Requirement Skill
Creativity
Analytical and problem-solving skills
How To Apply
Interested candidates are invited to apply by completing the following form:
