About the Job
Job Title:- Junior Operations Officer
- Supporting the sorting, processing, and routing of incoming and outgoing mail and packages.
- Implement and maintain efficient mail processing procedures to reduce processing times and improve accuracy.
- Monitor the use of mail processing equipment, ensuring proper maintenance, and troubleshooting any issues.
- Coordinate the distribution of mail and packages to appropriate recipients or departments.
- Handle any mail or package discrepancies and address delivery-related issues promptly.
- Stay up to date with postal regulations and guidelines set by relevant postal authorities.
- Ensure that all mailing activities and processes comply with local, regional, and international postal regulations.
- Identify opportunities for cost savings and process improvements without compromising service quality.
- Implement quality control measures to maintain high standards of mail processing and delivery accuracy.
- Identify and implement relevant postal technology solutions to enhance operational efficiency and tracking capabilities.
- Work closely with customer service representatives to resolve customer inquiries or complaints related to postal services.
About You
- BA/BSC Degree with 0 years of experience orCollege Diploma + TVET level IV with 2 years of experience
- Strong communication skills, including the ability to effectively communicate with a variety of stakeholders.
Requirement Skill
Communication
How To Apply
