Job Vacancy at Wagwago Electric – Junior Sales & Customer Relation Officer
Job Summary
Wagwago Electric is looking for a motivated Junior Sales & Customer Relation Officer to join our team. This entry-level role supports sales operations and customer service by assisting customers, handling basic sales processes, and ensuring customer satisfaction. The position offers hands-on experience in sales and customer relations with opportunities for career growth.
Key Responsibilities
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Assist customers with inquiries and provide accurate product information.
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Support the sales team in managing customer accounts and processing orders.
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Handle basic sales processes including order entry and follow-ups.
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Ensure customer satisfaction through effective communication and service.
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Collaborate with team members to achieve sales targets and objectives.
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Maintain accurate records of customer interactions and transactions.
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Participate in training sessions to enhance product knowledge and sales skills.
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Provide feedback to management regarding customer needs and market trends.
Qualifications
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Education: Bachelor’s degree in Marketing, Business Administration, Sales, or a related field.
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Experience: 0–2 years of experience in sales or customer service (fresh graduates are encouraged to apply).
Required Skills
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Customer-Focused Attitude: Commitment to excellent customer service with professionalism.
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Teamwork and Collaboration: Ability to work effectively within a team environment.
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Active Listening and Problem-Solving: Understand customer needs and resolve basic issues.
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Time Management and Organizational Skills: Prioritize tasks and manage time efficiently.
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Enthusiasm and Adaptability: Positive attitude with willingness to learn and adapt.
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Technical Proficiency: Proficiency in MS Office (Word, Excel, PowerPoint).
Additional Skills Required:
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Sales knowledge
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Basic understanding of user interface communication
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Attention to detail
How to Apply
Interested candidates who meet the requirements can submit their application via the following Google Form link:
