About the Job
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Promote and onboard new clients.
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Build strong client relationships and promote Payday loans.
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Educate clients on loan terms, repayment schedules, and financial management.
Loan Verification
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Verify customer details, including workplace visits.
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Loan officers must physically contact customers at least once at their workplace/office (seat location, colleagues, etc.).
Loan Processing
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Process loan applications and submit them for approval.
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Evaluate applications, verify documents (Kebele/National ID, Employee ID, Bank statement), and determine loan eligibility before submitting all documents to the verification team.
Loan Monitoring and Collection
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Monitor loan repayments and ensure timely collections.
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Conduct regular follow-ups with clients regarding repayments.
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Work with clients to resolve repayment challenges and prevent defaults.
Delinquency Management
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Minimize loan delinquency by ensuring repayment collection on time.
Customer Retention
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Retain existing customers through follow-up and support.
Reporting
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Maintain records and prepare reports for operations officers.
About You
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1–3 years of prior experience in loan processing or customer service is an advantage.
Required Skill
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Negotiation
Workplace Locations
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Kality
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Welo Sefer
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Gullele
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Kotebe
How to Apply
Interested applicants should send their resume and cover letter to hr.admin@digafcredit.com within 10 working days. Please specify the position you are applying for in the subject line of your email.
