About the Job
Position Title: Network and Support Engineer
Job Type: Full time and permanent
Location: Addis Ababa
Position Summary:
The Network and Support Engineer is responsible for installing, configuring, maintaining, and troubleshooting network infrastructure and end-user systems. The role ensures reliable network performance, provides technical support to users, clients, and assists in implementing IT projects.
2. Key Responsibilities
- Install, configure, and maintain network devices (routers, switches, access points, firewalls, PBX and camera sytems).
- Monitor network performance and ensure uptime, reliability, and security.
- Manage VLANs, VPNs, routing, and switching configurations.
- Maintain network documentation (IP address plans, diagrams, device inventory).
- Support VoIP systems, video conferencing, and email services.
- Prepare and set up new IT devices
- Perform routine maintenance and updates for IT infrastructure.
- Assist in setting up and supporting network cabling projects.
- Participate in IT infrastructure deployments (servers, networks, security solutions).
About You
Required Qualifications
- BSc degree in Computer Science, Information Technology, or related field.
- 1–3+ years of experience in related field.
- Experience in IT service desk or system administration roles is an advantage.
- CCNA , HCIA (Huawei), CompTIA Network+ / A+ are Preferred but not mandatory
- Strong knowledge of LAN/WAN technologies, TCP/IP, DNS, DHCP.
- Hands-on experience with routers, switches, firewalls (e.g., Cisco ASA, Palo Alto), and diagnostic tools like Wireshark, SNMP, ping, and traceroute for monitoring and fault-finding.
- Knowledge of VMware, and cabling standards aids hardware maintenance.
- Proficiency in TCP/IP, OSPF, BGP, and switching technologies such as VLANs, STP, and EtherChannel is essential for routing and connectivity.
- Understanding DNS, DHCP, NAT, and VoIP supports core network functions.
- Basic understanding of virtualization and cloud platforms.
Requirement Skill
How To Apply
Applicants, who meet the required skills, within 10 consecutive working days from the date of publication of this announcement, should attach a non-returnable copy of the application, educational certificate, CV, and other important evidence please attach through: email: hr@synertechtechnology.com and put the position you are applying “Network and Support Engineer “ in subject field.
