Sales Data Analyst

Roles and Responsibilities

• Help to conduct UAT on existing and New functionalities of DMS-SFA.
• Re-training or issue handling for DT admin & Salesman.
• He will be responsible for seamless functioning of DMS-SFA application in the region.
• Ensure 100% usage of application.
• Managing & measuring work of DT admins to ensure complete & authentic sales & distribution transactions are being entered in DMS.
• Accompanying salesman in the market for observing & clarifying understanding gaps & to ensure right practices are being followed.
• Sharing regular feedback on application performance & feature enhancement with DMS Team.
• Communication of application issues & reporting it to Level2.
• Analyze and share various reports with regards to DMS-SFA utilization & Salesman performance KPIs.
• Highlighting salesman absenteeism, non-compliance & deviation of sales, distribution & route to market processes.
• Highlighting issues on the ground which are a hinderance in DMS & SFA usage to capture secondary sales.
• Support DMS team in continuous supervision and monitoring of the DMS/SFA solution and ensure to provide resolution of all issues within shortest period of time.
• Provide timely and regular reporting to line manager about the performance of the solution and with recommendations to derive maximum benefits out of the solution.
• Update review and performance daily, weekly, monthly reports/dashboards/slides consistently.
• Collaborate with stakeholders Sales/Marketing/Development team and responding promptly to data and performance-related requests.

Interpersonal skill

• Bachelor’s degree in Computer Science, Statistics, Information Systems, or a related field.
• Minimum of 2 years of relevant experience, preferably in data analytics.
• Hands-on experience with sales automation applications such as DMS/SFA.
• Proficiency in advanced Excel and PowerPoint; familiarity with Canva is an added advantage.
• Understanding of sales and distribution processes will be an asset

Competencies:

• Attention to detail
• Reporting skills
• Communication Skill
• Negotiation Skill
• MS offices competency