About the Job
Elegance import and export (Yango) Ride Company
Elegance Yango Ride Company is looking for energetic and customer-focused individuals to join our Call Center Team.
Position: Call Center Agent
Location: Addis Ababa
Employment Type: Full-time
Number of people needed: 10
Place of work :-bisrate gebriel adot building (addis ababa)
Key Responsibilities:
- Answer incoming calls and assist drivers and riders with inquiries.
- Provide clear and accurate information about services.
- Handle complaints professionally and escalate when needed.
- Maintain records of calls and follow company procedures.
- Support daily operations of the ride service.
Qualifications & Requirements:
- Minimum Diploma and above in any field of study.
- Strong communication skills in Amharic and English (both are required).
- Computer skill and knowledge.
- Ability to handle customer inquiries and resolve issues effectively.
- Team player with a positive attitude and willingness to learn.
- Previous experience in customer service or call center is an advantage (but not required).
What We Offer:
- Competitive salary package.
- Growth opportunities within the company.
- Friendly and supportive work environment.
Requirement Skill
Adaptability
Effective communication and sociability
Problem solving
📍 How to Apply:
Interested applicants can submit their CV and application letter at Yango Elegance company via telegram(@yangoelegance) and (@elegance1919P).
