Job Title: Customer Service Officer II
Reference: Ext/Vaca/0146/2025
Role Summary
The Customer Service Officer II position is responsible for delivering and checking front-office customer service operations at the branch. The role involves handling and verifying account maintenance tasks, processing payment and collection transactions, and responding to customer inquiries. In addition, the officer manages both cash and non-cash transactions and supports all types of customer requests at branch level.
About You
Educational Background
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BSc or BA in Accounting, Economics, Management, Business Administration, Banking & Finance, or other related fields.
Experience
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A minimum of 2 years of experience in the banking industry.
Required Skill
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Accounting
How to Apply
Interested and eligible applicants should submit their applications through the following link:
👉 https://forms.gle/4ion9UuGQsRn8XPi7
Only shortlisted candidates will be contacted.
For additional information, you may reach us at:
📞 +251-11-5-260-795
