Sales Officer

EthAgora Digital Solutions PLC is a purpose-driven digital communication and marketing company, delivering tailored solutions in digital marketing, social media management, strategic communication, and social & behavior change. We help businesses, organizations, and institutions amplify their presence, engage their audience, and achieve measurable growth. We are seeking a skilled Sales Officer with a proven track record in digital marketing, advertising, communications, or related industries to join our team and drive revenue growth through client acquisition and relationship management.

Objectives of the Role

The Sales Officer will be responsible for identifying, engaging, and converting sales opportunities with prospective clients, focusing on our service portfolio. S/he will contribute to revenue targets, develop partnerships, maintain a customer database, and ensure high client satisfaction.

Employment Type: Full-time (3 months contract)
Probation Period: 45 days
Reports to: CEO

Key Responsibilities

Business Development & Sales

• Develop and execute sales strategies to achieve set targets.
• Identify and prospect new clients in the areas of digital marketing, social media management, advertising, and corporate sectors.
• Conduct client meetings, presentations, and product/service demonstrations.
• Negotiate and close deals in line with company pricing and service structures.

Client Relationship Management

• Build and maintain strong, long-term relationships with clients.
• Serve as the primary point of contact for assigned accounts, ensuring client satisfaction and repeat business.
• Upsell and cross-sell services to existing clients.

Market Research & Reporting

• Monitor industry trends, competitor activities, and client needs to inform sales strategies.
• Maintain accurate sales records, pipelines, and reports.
• Provide feedback to immediate supervisor on market conditions and client demands.

Collaboration

• Work closely with the marketing, creative, and strategy teams to align client proposals with service capabilities.
• Support the development of promotional materials and sales campaigns.

Additional Responsibilities

• Develop and maintain an up-to-date customer database with key contacts and engagement history.
• Prepare and submit weekly and monthly sales reports to immediate supervisor.
• Perform any other related duties as assigned by the supervisor.

Required Qualifications & Experience

Education:

• Bachelor’s degree in Marketing, Business Administration, Communication, or related field. Certification in digital marketing and social media management.

Experience:

• Minimum 2–3 years of proven sales experience in the digital marketing, advertising, communications, or media industry.
• Demonstrated success in meeting or exceeding sales targets.
• Strong network within private business, corporate, and/or SME sectors is an advantage.

Skills & Competencies:

• Excellent communication, negotiation, and presentation skills.
• Ability to understand client needs and translate them into tailored service solutions.
• Self-motivated with a results-driven approach.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite and familiarity with CRM tools.
• Understanding of digital marketing and social media trends.

Performance Indicators

• Monthly and quarterly sales targets achieved.
• Number of new clients acquired.
• Growth and accuracy of the customer database.
• Timely submission of weekly and monthly sales reports.
• Revenue growth from existing clients.
• Client satisfaction and retention rates.

Contract Duration

Three (3) months contract, with a 45-day probation period, renewable based on the aforementioned performance indicators.

Remuneration

• Negotiable, aligned with the company’s pay scale.
• Additional benefits as per company policy.